Sajawal Zaman

• Supported the general manager in overseeing all aspects of resort operations, contributing to the achievement of
organizational goals in Changla Gali.
• Assisted in the development and implementation of strategic plans to enhance guest satisfaction and operational efficiency at the Hummingbird Resort & Executive Suites in Changla Gali.
• Managed and supervised various departments, ensuring seamless coordination and adherence to quality standards within the Galyat region.
• Played a key role in improving guest experience by implementing new service protocols, resulting in a 15-20% increase in positive guest reviews.
• Assisted in financial management through budget monitoring and cost control measures, contributing to a 10% reduction in operational expenses.
• Supported team leadership and development by training and mentoring staff, leading to a more skilled and motivated
workforce in Changla Gali.
• Ensured compliance with all health, safety, and regulatory standards within the Hummingbird Resort & Executive Suites.
• Effectively resolved guest issues and complaints, demonstrating strong problem-solving skills and ensuring guest loyalty in the Changla Gali environment.
• Contributed to revenue generation by assisting in sales and marketing initiatives, resulting in approximately a 5% increase in occupancy rates.
• Deputized for the General Manager in his absence, ensuring the continued smooth and efficient operation of the resort in Changla Gali.

• Successfully managed day-to-day operations of the Hummingbird Resort & Executive Suites through diligent operational
oversight, ensuring smooth and efficient workflows.
• Actively involved in operational tasks, demonstrating a proactive and hands-on approach to problem-solving and task
completion within the resort environment.
• Provided crucial support and guidance to the team/staff members, fostering a collaborative and productive work
environment within the Changla Gali location.
• Ensured efficient operation of resort facilities and services, maintaining high standards of quality and guest satisfaction in
Changla Gali, Galyat region, Pakistan.
• Demonstrated a strong work ethic and commitment to the smooth functioning of operations at the Hummingbird Resort.
• Took initiative to identify areas for improvement and implemented effective solutions to enhance operational efficiency within
the Changla Gali setting.
• Through effective operational management practices and by displaying confidence and professionalism in all interactions, I
have contributed to a positive image and overall success of Hummingbird Resort & Executive Suites.

• Conducted in-depth site audits using Screaming Frog SEO Spider, Google Search Console and SEMrush, addressing SEO issues
and achieving a 25x-30x increase in organic traffic and Top 5 SERP rankings.
• Implemented on-page, off-page, technical, local, and international SEO strategies, optimizing over 100 keywords per site with

• Conducted SEO site audits with Screaming Frog and SEMrush, identifying 30+ technical and on-page issues, leading to site
performance improvements.
• Assisted with keyword research using Google Keyword Planner and SEMrush, analyzing 100+ keywords, and contributing to
targeted SEO strategies and visibility enhancements.
• Aided in optimizing SEO content, including Meta titles and descriptions, aligning with best practices to boost on-page SEO
metrics.
• Contributed to building high-quality Do-follow backlinks, improving domain authority and search engine rankings.
• Resolved technical SEO issues, including 10+ broken links, enhancing site functionality and performance.
• Supported SEO performance reporting, tracking key metrics, and providing insights into traffic and ranking improvements.